OFFICE & CUSTOMER SUPPORT
Office Assistant
Customer service, accurate paperwork, and day-to-day office support for 409 Demo.
THE ROLE
About the role
You'll be a point of contact for customers and help organize the information our office and field team need. The role combines friendly communication, careful recordkeeping, and practical administrative support.
What you'll help with
- Customer service & communication
Answer calls and emails, take clear messages, and help with routine customer questions. Record contact and project details and pass requests to the right person.
- Scheduling & follow-up
Help maintain calendars, arrange appointments, and confirm details. Follow up on missing information and outstanding messages so the team knows what needs attention.
- Forms & accurate data entry
Prepare and update forms, enter information carefully, and check for missing or inconsistent details. Keep office information accurate and up to date.
- Project files & organized records
Maintain digital and paper files, correspondence, and project records so information is current and easy to find. Handle customer and company information with care.
- Office & field communication
Relay customer messages and approved project updates between the office and field team. Confirm information before sharing it and bring questions to the appropriate person.
- Day-to-day administrative support
Help with emails, spreadsheets, scanning, filing, and routine office tasks. Keep track of office supplies and let the team know when items are needed.
We value dependability, friendly communication, attention to detail, and follow-through. Tell us about your experience with customers, computers, email, spreadsheets, and office records, and how you handle information with discretion.
TAKE THE FIRST STEP
Apply here.
A short introduction is all we need to start. Fields marked with an asterisk are required. A résumé is optional.